Canceling an order with Wooden Worktops Direct is made simple through our online here. Customers are encouraged to provide their order number and reason for cancellation for efficient processing. Orders are typically delivered within 3 to 7 working d

<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">Canceling an order with Wooden Worktops Direct is made simple through our online&#xA0;<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;"><a href="https://www.woodenworktopsdirect.co.uk/return-and-cancellation-request" rel="noopener noreferrer" target="_blank">here.</a><span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">&#xA0;<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">Customers are encouraged to provide their order number and reason for cancellation for efficient processing.&#xA0;<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">Orders are typically delivered within 3 to 7 working days, but if circumstances change, customers can cancel their orders hassle-free.&#xA0;<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">If the products have not been dispatched, a full refund is issued within 14 working days, while deposits are fully refundable within the same timeframe.&#xA0;<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">For dispatched but undelivered products, refunds are processed minus direct expenses, and returned products incur return shipping costs.&#xA0;<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">Adhering to the&#xA0;<span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;"><a href="https://www.woodenworktopsdirect.co.uk/delivery-and-returns" rel="noopener noreferrer" target="_blank">cancellation policy</a><span style="caret-color: rgb(13, 13, 13); color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;">&#xA0;ensures a smooth experience, and any inquiries can be directed to the dedicated customer support team for assistance.

How do I cancel my order?

Leave us a message if you prefer to contact us by email

You can call on the below number 
during business hours

Terms & Conditions

woodenworktopsdirect

Cancellations and Returns

Arranging Delivery